Our heating & cooling system easily needed to be replaced, we’d been researching the whole Heating & A/C thing for quite awhile & finally selected the company to do the job.
They were great about giving us literature about what to expect before, during, & after the upgrade.
First they commanded that we transfer anything away from the section where the work would be done. They had limited liability regarding homeowners’ possessions being detrimentd by the installers, and they knew that we have a dog, so they suggested that we keep him away from the workers during the process. They gave us the names & background of the three men that would be doing the upgrade, stating that all of their work would be warrantied. Of course the outdated system had to be detached first, so they would need access to all of the areas of the home where the Heating & A/C unit was housed, but my associate and I were told to expect additional time if the existing ductwork needed repair and/or replacement, & that one or two of the workers would begin that process while the lead installer would be assembling the Heating & A/C equipment. The servicemans would install components such as the temperature control, drain lines, evaporator, compressors, & on & on the list went. The literature noted that there was always a chance of unforeseen circumstances, such as replacing rotten wall studs or drywall repairs. Finally, pressure & vacuum tests would be performed, along with various other mandated testing. At the completion of the upgrade, we should expect the dealers to go over the complete operation of the system with us. At that point, we could cherish the benefits of a comfortable home for various years to come.